About NENA Federation
February Rise & Grind
Join us for an engaging session exploring AI in hospitality and tourism: Academia Meets Industry! Discover how AI is reshaping industry operations, enhancing guest experiences, and driving innovation in business strategies from global perspectives. Learn about its integration in academia for curriculum development to prepare future professionals. Whether you’re an industry expert, educator, or student, this is your chance to stay ahead in the evolving landscape of AI-driven hospitality. Register Now!
Hosts:
Dr. Faye Hao. Prof. Faye Hao received her PhD from PolyU SHTM. She was a visiting scholar at the University of Surrey (2019) and the University of Houston (2021-2022). She considers research a powerful tool to achieve higher goals in life. She is committed to undertaking impactful research in hospitality and tourism by exploring technology innovations, AI and robotic service, Metaverse and AR/VR, and entrepreneurship. In another area of research threshold, she is committed to promoting social justice and humanitarian causes by speaking for the marginalized and disadvantaged groups.
Dr. Markus Schuckert. Markus Schuckert is Professor and Department Chair of Hospitality Management (HMGT) at the Peter T. Paul College of Business and Economics. His core industry experience is from aviation and tourism on an international level. As an entrepreneur, Markus established a tourism and hospitality related consulting firm for market research, product development and change management in Europe. As a researcher, Markus is specializing in digital marketing, travel technology and strategic management for hospitality and tourism. Markus is working at the edge of contemporary teaching technology to enhance learning experience, integrating new methods and techniques into courses and seminars on-campus and online. Prior to joining UNH, Markus held academic positions in the U.S., Hong Kong, Switzerland, Austria and Germany.